Few days ago, Bio-Gene’s service engineer went to the Sixth Subsidiary Sun Yat-sen University Hospital in Guangzhou to provide maintenance service for the BMG LABTECH LUMIstar OPTIMA plate reader. Our engineer also provided operation training and gave an application seminar on the instrument to the customers. After our training, the customer can make good use of the LUMIstar OPTIMA. Our professional service was highly appreciated and below is the service evaluation from the Sixth Subsidiary Sun Yat-sen University Hospital:

“…. After knowing Bio-Gene is the sole agent of BMG Labtech in China, we contacted them for our problem. Bio-Gene act quickly and sent their technical engineer to perform maintenance service for our LUMIstar OPTIMA. After that, the engineer also provided us operation training and gave an application seminar for us. Through the professional training, the LUMIstar OPTIMA can now be fully used. We thank Bio- Gene sincerely. The company’s professional training & service and enthusiastic attitude make us feel warm. Now we can carry on our research! We highly recommend BMG LABTECH and Bio-Gene, because they provide not only perfect solution for our research but also excellent customer service.”

To provide professional service is one of Bio-Gene’s goals. After our great effort, Bio-Gene has the honor to get affirmation from customers. Except the latest customer in Guangzhou, we are also appreciated by customers in Shenzhen and Shanghai. The following service evaluations were from part of our customers. We will continue to work hard and improve our service.