Last month, Bio-Gene’s Technical Engineer went to Xi’an Jiaotong-Liverpool University to perform maintenance for the BMG LABTECH PHERAstar FS plate reader. After that, our engineer provided an operation training to the new staff in the university. Our professional service was highly appreciated by customer and below is service evaluation from Xi’an Jiaotong-Liverpool University:

“The engineer of Bio-Gene is skillful and professional. The training is very useful to our students. Every application is explained in details and the engineer can carefully solved every problems we raised. Bio-Gene promised that they will revisit regularly and perform maintenance for the instrument. The PHERstar FS runs well and has no failure so far. BMG is an excellent brand.”

Bio-Gene has been highly appreciated by customers for several times. With the goal to provide professional service, we will continue to improve our service and provide professional products and after-sales service to our customers.