On December 26, 2016, Bio-Gene engineer perform after sales service for BMG LUMIstar OPTIMA reader in College of Life Science, East Normal University in Shanghai.

After received the service call from customers that the data cannot be derived, Bio-Gene sent the engineers to provide training for users. Bio-Gene’s engineer showed how to export data, data analysis and put forward the constructive suggestions to make the customers can quickly and efficiently complete the experiments.

The end users were very satisfied with our after-sale service and gave highly praise as below,

"The engineer show great patience, provide first-class service during the training process, carefully solve the problem, and put forward the constructive suggestions”

In addition, the customers appreciated the BMG LUMIstar OPTIMA reader very much, they feel the reader is highly sensitive, stable and high quality.

Bio-Gene always puts customers in the first priority and provides the best service and products to customer. We will continue to work hard to introduce high-end scientific research products and provide first-class service to the domestic customers!