GeneScript Biotechnology
On 7th of January, 2014, Bio-Gene’s technical engineer successively offered after-sales service for BMG PHERAstar FS multi-mode microplate reader in GeneScript Biotechnology. In response to the training request by customers, Bio-Gene provided instrument operation training at once. The customer was satisfied with our work and below is evaluation from GeneScript Biotechnology:
“1. Bio-Gene follows the training request of BMG PHerastar from our company and provides a professional training for us. We are grateful. We have learned correlation theory, hardware and related operation of the software. 2. The performance of PHerastar multimode plate reader is good and it is easy to operate. 3. Bio-Gene after-sales service solves our problems quickly which smooth our daily workflow. 4. Bio-Gene’s engineer is very professional and responsible, they are trying their best to meet our request.”
Bio-Gene is honor to obtain the customer’s appreciation again. With the principle that customers come first, we will continue to make efforts to provide high quality after-sales service for the customer.